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Mentorship Journal

#81 October 21: Contact lookup – 1 hour

Last night I looked up the contacts at the NCAA’s Division I conferences and found that information to be undisclosed, particularly within the ranks of the Power Five–the Atlantic Coast (ACC), Big 12, Big Ten, Pac-12, and Southeastern (SEC). These are of course the cream of the crop in collegiate athletics, where you will find programs like Alabama, Ohio State, and Texas, and thus my presumption is that they do not want the casual fan to be able to contact them with complaints about the slightest detail. I can certainly appreciate that fans can be very unreasonable at times but from a customer service standpoint, it is not the best of practices. Having worked in journalism, I can tell you that newsrooms get inundated with calls and e-mails from viewers and readers critical of what is being presented to them. News organizations exist to serve the public, however, so it comes with the territory. The larger conferences would do well to designate someone on staff, possibly a communications person, to deal with inquiries from the general public.

Shielding of the commissioner’s e-mail only works so well. If a person really wanted to, they could find the information using a service like RocketReach. Sorry to anyone hoping to keep their contact info a secret, but the technology exists and is perfectly legal, according to RocketReach (2018) itself. Be forewarned that while anyone can sign up at no charge, you only get access to five contacts in a given time period. In other words, you will want to make sure you know you who want to reach out to should you choose to go this route.

Reference

RocketReach. (2018, August 14). Is RocketReach legit? Retrieved from https://medium.com/@rocketreach.co/is-rocketreach-legit-a3350dc23be7